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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary McGarvey

Mary McGarvey

March 16, 2026

5  out of  5
rating by Mary McGarvey
"Nicole Simon and her office staff are always friendly but professional and attend to our questions and requests in a timely manner. When we've had to file a claim, Nicole 's office has processed it smoothly and paid us promptly. Nicole also has gone out of her way to provide us with valuable advice on the best policies and their features."
We responded:
"Thank you Mary for the five star review. We love what we do and we love taking care of you and Matt!"
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Daryl

March 16, 2026

5  out of  5
rating by Daryl
"Nicole and her team ! Always do an awesome job friendly, they get my insurance policies quickly, and handle anything I need done!"
We responded:
"Thanks Daryl for the five- star review! It’s our pleasure to take care of you. "
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Caleb Dilley

March 15, 2026

5  out of  5
rating by Caleb Dilley
"Nicole has been awesome to work with. I would recommend for all insurance needs"
We responded:
"Thanks Caleb! It’s my pleasure to take care of you and Morgan!"
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Doreen Opp

March 10, 2026

5  out of  5
rating by Doreen Opp
"Nicole is the best agent I've ever had. She's helpful, delightful, knows her stuff. 5 stars for Nicole."
We responded:
"Hello Doreen, thank you for the Five Star review. It’s our pleasure to be here for you when you need us. We are so happy that you are pleased with our services. "
Profile photo of Kristin McGregor

Kristin McGregor

March 6, 2026

5  out of  5
rating by Kristin McGregor
"Nicole is so wonderful. She always treats us like family. We couldn't ask for a better agent!"
We responded:
"Thank you, Kristin. Since I've known Joe since the day he was born, you ARE family to me. Thanks for trusting me with your insurance needs!"
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Marcy G

March 4, 2026

5  out of  5
rating by Marcy G
"Thanks, Nicole, for the quick and efficient phone call to get our new vehicle covered!"
We responded:
"Thank you Marcy! It’s our pleasure to take care of you and Tony! Enjoy that new car!"
Profile photo of Nick Hartung

Nick Hartung

March 2, 2026

5  out of  5
rating by Nick Hartung
"Always friendly and willing to answer questions. They follow in a timely manner so you are not waiting."
We responded:
"Thanks so much for the five star review, Nick! We love taking care of you!"
Profile photo of Brooke Cheleen

Brooke Cheleen

February 28, 2026

5  out of  5
rating by Brooke Cheleen
"Julie was very helpful in explaining rate changes and coverage in helping us make our ongoing insurance coverage. When I found myself wrapped in a tree on the side of the road, Glenda was responsive in connecting me throughout the process of support at roadside, rental car and claims pricess which was handled in one week. Thank you."
We responded:
"That’s great to hear, Brooke! It’s been our privilege to serve you and Dave for so many years. "
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Qiyas Sadiq

February 26, 2026

5  out of  5
rating by Qiyas Sadiq
"she is a great agent of the talking with her easy and explain everything to you easy Peezy."
We responded:
"Thank you so much for the kind words, Qiyas! We are happy to serve you. "
Profile photo of Heather Brost

Heather Brost

February 25, 2026

5  out of  5
rating by Heather Brost
"Nicole is so helpful and knowledgeable about all of my insurance needs!"
We responded:
"Thanks Heather! We are so happy that we were able to take care of you and your family. Best of luck in your new adventure. "
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Annie Baird

February 24, 2026

5  out of  5
rating by Annie Baird
"Nicole goes above and beyond. She's immediately responsive to our questions and concerns. It's a joy to be working with her."
We responded:
"Thank you, Annie. We’re so glad you chose us!"
Profile photo of Brooke Mullen

Brooke Mullen

February 23, 2026

5  out of  5
rating by Brooke Mullen
"I've been a client of Nicoles for over 15 years and have always been impressed with the incredible service, offers and education along the way! Nicole and her team are exceptional."
We responded:
"Thanks, Brooke! We’ve always been proud of your success and loved taking care of your business. "
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Noel Griffith

February 19, 2026

5  out of  5
rating by Noel Griffith
"Prompt, thorough, and very friendly! :)"
We responded:
"Thank you, Noel! I'm so glad I was able to help you establish such an important insurance policy. Congrats to you for making a wise decision!"
Profile photo of Edward S. Hodges

Edward S. Hodges

February 19, 2026

5  out of  5
rating by Edward S. Hodges
"Excellent service, always helpful, caring and supportive. Nicole and her team are awesome!!!"
We responded:
"Ed, It is my pleasure to help you. You are so great to work with. I'm so glad we got you through this recent claim. We'll be here when you need us!"
Profile photo of Kimberly Packard

Kimberly Packard

February 18, 2026

5  out of  5
rating by Kimberly Packard
"Always helpful and responsive!"
We responded:
"That's what we love to hear! Thank you, Kimberly. It's our pleasure to serve you and Burton!"
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Scott Burdick

February 16, 2026

5  out of  5
rating by Scott Burdick
"Nicole has been my agent for almost 22 years now. I couldn't ask for more. Her and her staff are on top of everything and if they don't know the answer, they find out immediately and get back to you. I highly recommend her!"
We responded:
"Thanks Scott! It’s been our privilege to serve you and Theresa through all the big moments of your lives!"
Profile photo of Marcee Metzger

Marcee Metzger

February 13, 2026

5  out of  5
rating by Marcee Metzger
"Glenda in Nicole Simon's office was able to immediately send me another copy of our insurance verification when my husband needed it at DMV. It saved standing in line and our sanity. Thank you Glenda!"
We responded:
"You are so welcome, Marcee! We’re here to make your life go smoother. Don’t hesitate to ask if you need our help."
Profile photo of Ryan Zwiener

Ryan Zwiener

February 5, 2026

5  out of  5
rating by Ryan Zwiener
"Nicole has been my agent for 23 years. Dependable, responsive, and always helpful. Couldn’t ask for better service."
We responded:
"Thank you Ryan. You’ve been a pleasure to serve since Day One!"
Profile photo of Alan Radke

Alan Radke

January 28, 2026

5  out of  5
rating by Alan Radke
"Always available, kind, friendly, humorous, helpful."
We responded:
"Thank you so much, Alan! If we could rate our customers, we’d give you five stars as well!"
Profile photo of Matthew Standley

Matthew Standley

January 27, 2026

5  out of  5
rating by Matthew Standley
"My service from this office is uniformly excellent. They're always ready to help out with any issue. My family has been getting insurance here for 30 years."
We responded:
"Thanks, Matthew! We’re so happy that we get to take care of you!"
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Trés

January 27, 2026

5  out of  5
rating by Trés
"Consistently excellent experiences with this team. Appreciate the quick response time, and clear and pleasant communication!"
We responded:
"Thank you, Anita. We’re happy to take care of your insurance needs!"
Profile photo of Robert Jay

Robert Jay

January 16, 2026

5  out of  5
rating by Robert Jay
"I’ve had Nicole as an agent for several years. My experience has always been 100% positive. The office staff is incredible. Whether I call, email, or walk into the office, my questions are answered immediately."
We responded:
"Thanks, Rob. I appreciate the five-star review! You are such a pleasure to work with. We're the lucky ones!"
Profile photo of Leagues Woods

Leagues Woods

January 13, 2026

5  out of  5
rating by Leagues Woods
"I love Nicole Simon - she always answers my questions in a way that I can understand."
We responded:
"Thank you so much for the five-star review! We are so pleased that you are happy with our office."
Profile photo of Crystal Kennedy

Crystal Kennedy

January 13, 2026

5  out of  5
rating by Crystal Kennedy
"I needed a copy of my insurance card and left a message and I had it within minutes!! Thanks Julie for your quick response!!"
We responded:
"Thanks for the five-star review, Crystal. I'm so glad we were able to help you quickly and accurately. It's our pleasure to serve you and Mike!"
Profile photo of Deborah Money

Deborah Money

January 13, 2026

5  out of  5
rating by Deborah Money
"I wound up changing insurance companys which I now know was the wrong decision on my part, I'm so happy I'm back with state farm"
We responded:
"We're so happy to have you back, Debbie! "