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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Pepin

October 30, 2025

5  out of  5
rating by Lisa Pepin
"Nicole is amazing and I couldn’t be happier."
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Jarred Horsky

October 30, 2025

5  out of  5
rating by Jarred Horsky
"Nicole and her team are amazing to work with. Been a customer for 20+ years and highly recommend for any of your insurance needs. She and her team always pick up the phone and help me out timely with new vehicles or any policy changes."
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James Almond

October 20, 2025

5  out of  5
rating by James Almond
"Easy to work with. Always available. Very helpful! Great agent!"
We responded:
"Thank you James. I appreciate that you’ve allowed me to take care of you since I opened my doors in 1999. We’ll continue to be here when you need us!"
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Amanda West

October 18, 2025

5  out of  5
rating by Amanda West
"Our family has used Nicole for our insurance for over 30 years, and I can’t thank her and her staff enough! They make everything easy to understand and always go above and beyond. Nicole and her team are knowledgeable, patient, and truly care about helping people. Highly recommend!"
We responded:
"Thank you, Amanda. It’s been our privilege to serve your family!"
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Justine Metzger

October 18, 2025

5  out of  5
rating by Justine Metzger
"Julie is always so helpful and responds to my questions right away. I always feel like I’m in good hands with State Farm!"
We responded:
"Thanks, Justine! I’m thrilled that Julie takes such great care of you!"
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Robert Bryson

October 16, 2025

5  out of  5
rating by Robert Bryson
"I received top not customer service and insurance advice from Nicole Simon and her staff. Nicole took the time to get to know me and to understand my insurance needs which made the whole experience comfortable and pleasant! I received very polite and professional service at all times. Really a great agency to work with!"
We responded:
"Thank you Bob. It’s been our pleasure to help you navigate the twists and turns of life. We wish you well in your new chapter!"
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Eric S

October 16, 2025

5  out of  5
rating by Eric S
"Quick response and very pleasant to speak with"
We responded:
"Thanks Eric! We’re happy to have worked with your family for so many years! "
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dale burrage

October 15, 2025

5  out of  5
rating by dale burrage
"State Farm Agent Nicole Simon and her staff ALWAYS goes above and beyond what’s expected of an insurance agent. We Love having her as our agent."
We responded:
"Thank you Dale. It’s been my pleasure to take care of you and your family for so many years!"
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Heather Wubbels

October 15, 2025

5  out of  5
rating by Heather Wubbels
"Julie at Nicole Simons' office provided exceptional service—she was knowledgeable, friendly, and went above and beyond to help with my insurance needs. Highly recommend working with her!"
We responded:
"Thanks for taking the time to sing Julie’s praises. She puts her heart and soul into serving our customers!"
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Justin

October 15, 2025

5  out of  5
rating by Justin
"Very responsive, knowledgable, and friendly."
We responded:
"Thanks Justin! We’re so thankful that you and your family chose us to take care of your insurance!"
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Kristin Simon

October 10, 2025

5  out of  5
rating by Kristin Simon
"I always had such a great experience working with Nicole on my insurance! She makes everything so easy to understand and goes above and beyond to make sure I have the best coverage for my needs. She’s incredibly knowledgeable, patient, and responsive — always taking the time to explain details and answer every question. It’s rare to find someone who genuinely cares about helping people, but Nicole truly does. I’d highly recommend her to anyone looking for a trustworthy and efficient insurance agent!"
We responded:
"Thank you, Kristin! I truly love what I do!"
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Danna Becerra

October 8, 2025

5  out of  5
rating by Danna Becerra
"All my insurance needs in one place, and handled fast, friendly, and expertly - State Farm Insurance - Nicole Simon office in Lincoln NE has been my best choice for many years! They welcome questions, always available, definitely my good neighbors!"
We responded:
"Thanks Danna! We’re so happy that we get to take care of you!"
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G “G” Ras

October 6, 2025

5  out of  5
rating by G “G” Ras
"Everyone at the office is so nice and helpful. They have been really easy to work with over the years."
We responded:
"Thank you so much! We all love what we do. "
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Lisa Sullivan Sullivan

October 3, 2025

5  out of  5
rating by Lisa Sullivan Sullivan
"This customer service for my needs and review is absolutely outstanding! Julie’s customer service and care to explain to me how to use this coverage is amazing- thanks for the info and MOST of all education and saving us money!"
We responded:
"Thanks Lisa! We’ll always do everything we can to find every possible discount for our customers!"
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Julie Johnson

October 1, 2025

5  out of  5
rating by Julie Johnson
"I am always happy with the service and communication when I call Nicole’s office. This time I talked with Glenda and she solved my issue easily and in a very considerate manner."
We responded:
"Thanks Julie. We love what we do!"
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D Thomas

September 25, 2025

5  out of  5
rating by D Thomas
"The Simon agency has a very fine staff. Questions are answered timely and answers are thoroughly explained."
We responded:
"Thanks Duane! We appreciate you and Juliane very much. "
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Elisa Odell

September 22, 2025

5  out of  5
rating by Elisa Odell
"This group is amazing and always so helpful. They regularly inform and apply discounts programs applicable to me as well. I've trusted them for many yeara to cover auto and renters. Very informative, helpful, and professional."
We responded:
"You are so welcome Elisa! It’s our pleasure to take care of you!"
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Mirhuanda Meeks

September 21, 2025

5  out of  5
rating by Mirhuanda Meeks
"Nicole has been great. She is always there when we needed her."
We responded:
"Thank you Mirhuanda. It’s our privilege to take care of your family!"
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Julie Righter

September 18, 2025

5  out of  5
rating by Julie Righter
"Always great service and glad to have switched back to State Farm for better rates on our homeowners and auto insurance!"
We responded:
"Thanks Julie! We’re so thankful that you & John put your trust in our office!"
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Jennifer Gutierrez

September 17, 2025

5  out of  5
rating by Jennifer Gutierrez
"As clients for over 20 years, the service our family has received from Nicole and Julie has always been superb. And Julie just figured out how to save us $58/month (almost $700 a year) on our car insurance without reducing our coverage!"
We responded:
"Thanks Jennifer for your loyalty to State Farm and to our office. We are glad that we were able to decrease your family’s insurance premiums. "
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Craig Westmore

September 12, 2025

5  out of  5
rating by Craig Westmore
"I have had an excellent experience with Nicole and her team. They provide friendly, knowledgeable, and professional service that makes deciding on the right type and amount of insurance straightforward and stress-free. When I unfortunately had to file a claim with State Farm, Nicole went above and beyond by providing clear guidance and attentive, empathetic support throughout the process. Thanks to her assistance, within 24 hours I was able to get an estimate at an auto body shop. The Select Service program truly eliminates the usual hassle, making the entire claims process faster and much more manageable. I am grateful for Nicole’s exceptional service and highly recommend her to anyone seeking reliable insurance support."
We responded:
"It’s our pleasure to take care of your family, Craig. Thanks for letting us serve you."
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Troy Schweiger

September 11, 2025

5  out of  5
rating by Troy Schweiger
"Nicole and her staff are wonderful to work with, responsive, professional, and caring."
We responded:
"Thank you so much for the kind words, Fr Troy!"
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T. J. Pierce

September 10, 2025

5  out of  5
rating by T. J. Pierce
"Nicole and her staff are fantastic! Very helpful and very patient!"
We responded:
"It’s always a pleasure to assist you, TJ!"
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Caleb Dilley

September 10, 2025

5  out of  5
rating by Caleb Dilley
"Great to work with!"
We responded:
"Thanks Caleb! We love that you chose us to take care of you and Morgan."
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Keith Buswell

September 10, 2025

5  out of  5
rating by Keith Buswell
"Nicole is one of the most helpful people I have ever worked with."
We responded:
"Thanks Keith! We love seeing your business take off! The sky is the limit for you. "