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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Schuster

Andrew Schuster

September 27, 2024

5  out of  5
rating by Andrew Schuster
"They are extremely helpful with answering questions and are very prompt with their assistance. I would definitely recommend this insurance office to anyone looking for a local agent in Lincoln!"
We responded:
"Thanks, Andrew! We love helping people."
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Tai'an Williams

September 12, 2024

5  out of  5
rating by Tai'an Williams
"Nicole and Glenda are amazing!! I have been with state farm for a year and they have already decreased my insurance rate. Thank you all for your help!"
We responded:
"Thanks Tai’an. Safe drivers should pay less so congrats to you for being a rock star driver!"
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Jordan Brandt

September 3, 2024

5  out of  5
rating by Jordan Brandt
"Glenda is always so kind on the phone and Nicole was super fun and helpful going over what’s included in my policy. I recommend this duo!!!"
We responded:
"Thanks Jordan! You’re not alone: Our policyholders love working with Glenda. We try to have fun in the office every day. Reach out anytime!"
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Elisabeth Campbell

June 12, 2024

5  out of  5
rating by Elisabeth Campbell
"We have been with Nicole Simon for many years. Julie is our rock star, I find it very relaxing to work with her. She takes good care of everything insurance related stuff for my family. Even though we have only spoken with each other over the phone a couple of times, there was never any issues. Email correspondence is the most efficient way to communicate with her and her agency, that saves me a lot of time. Give her a call and try her office out if you are shopping for insurance. Highly recommended!"
We responded:
"Thank you for the kind words, Elisabeth. Julie is a tremendous asset to our team. We’re so happy that she’s been such a help to you!"
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Laura Swanson

June 6, 2024

5  out of  5
rating by Laura Swanson
"I've been a customer of Nicole Simon's for nearly 20 years. Nicole and Julie are awesome, always going above and beyond! Highly recommend!"
We responded:
"Thanks so much, Laura. We love working with you too!"
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Ron Hopkins

June 4, 2024

5  out of  5
rating by Ron Hopkins
"Absolutely outstanding work. I moved from another state and needed to work out the tricky details of switching over to a local agent for my car and working out a new policy for something else. Nicole was incredible. She took what could have been a real time consuming headache and made it a complete breeze. She worked out everything and kept me informed at every step of the process. I could not be happier with her as my new agent."
We responded:
"Thank you, Ron. It was our pleasure to assist you and to welcome you to our Agency!"
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Official Review

May 1, 2024

1  out of  5
rating by Official Review
"Will raise your rates without any explanation as to how or why, wouldn’t recommend any State Farm agency as of 2024 they don’t follow their own contracts you signed with them."
We responded:
"I’m sorry to hear that you had a bad experience with State Farm. Please direct your questions about your premium increase to your State Farm agent. They’ll be happy to help. "
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Jon Spale

February 27, 2024

5  out of  5
rating by Jon Spale
"I've been a LONG time customer of Nicole's since she first started her own office. She's the best along with her excellent staff! I talk to Julie in her office more than I do Nicole but she does excellent work too! When we've needed them, they have been right there! Nicole and her staff offer top notch service! It's one of the reasons I went with Nicole to begin with and she is still a top notch agency today! I get the service I need when I need it and its always professional and as personal as I want it to be. I highly recommend Nicole Simon's office for all of your insurance needs!"
We responded:
"Thank you, Jon for your kind words. We love what we do and we love working with you and your family!"
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John Soukup

January 16, 2024

5  out of  5
rating by John Soukup
"Working with Nicole and her staff has always been a great experience. Very efficient, helpful, and considerate."
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Lloyd Odom

December 21, 2023

5  out of  5
rating by Lloyd Odom
"I've been a member around 3 years now. The staff is awesome and has always delivered spectacular service."
We responded:
"Thank you, Lloyd! It's a pleasure and a privilege to be of service to you. Have a very merry Christmas! 🎄"
Profile photo of Jon Bohlke

Jon Bohlke

October 30, 2023

5  out of  5
rating by Jon Bohlke
"Nicole’s office has always taken care of my insurance needs. They are flexible and patient!"
We responded:
"Thanks Jon! We loved taking care of you and we are thrilled to be serving your daughter and her family now!"
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Matthew Mulkey

October 12, 2023

5  out of  5
rating by Matthew Mulkey
"Julie was great to work with from start to finish getting all of our policies set up. She made it a very smooth and painless process."
We responded:
"So glad to hear that, Matt! Welcome aboard. We’re here to help you and your family!"
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Becky Veak

October 9, 2023

5  out of  5
rating by Becky Veak
"Once again, quick, professional, and friendly service every time!"
We responded:
"Thanks, Becky! It’s our privilege to serve you. "
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Roxann Nuzum

October 1, 2023

5  out of  5
rating by Roxann Nuzum
"As always, Julie did a wonderful job of reacquainting me with the concept of the Medicare “donut hole”. Nicole and her team are absolutely top notch."
We responded:
"Roxann, You are SO welcome. We LOVE taking care of you!"
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Kathy Herbers

September 28, 2023

5  out of  5
rating by Kathy Herbers
"Their team works expediently and efficiently. They treat me like family or a good friend always!!"
We responded:
"Thank you so much, Kathy. It's our privilege to partner with you and to see your business succeed! "
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Emma Bohlke

September 27, 2023

5  out of  5
rating by Emma Bohlke
"Nicole and Julie are always so wonderful to work with. They make everything simpler and easy to understand, and they’re amazing at helping us save money. They are truly the best, we’d never go anywhere else for car or home insurance!"
We responded:
"Thanks Emma, we love working with you and Sean! "
Profile photo of Neil Michael

Neil Michael

September 14, 2023

5  out of  5
rating by Neil Michael
"I want to express my gratitude for the outstanding service provided by Julie and Chelsey at State Farm during a recent hail storm claim. Their professionalism and expertise made a challenging situation much easier to navigate. They guided me through the process, ensured a fair settlement, and were always responsive to my concerns. Julie and Chelsey's exceptional support truly sets them apart, and I highly recommend them for any insurance needs."
We responded:
"Thanks, Neil! We are glad State Farm was there for you. It's our privilege to serve your family!"
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Jarred Horsky

October 25, 2022

5  out of  5
rating by Jarred Horsky
"Nicole and her team are amazing to work with. Been a customer for 20+ years and highly recommend for any of your insurance needs."
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Tammie Davis

July 13, 2022

5  out of  5
rating by Tammie Davis
"If you want an agent who will take care of ALL your insurance needs, then look no further. Nicole and her staff are top notch. You will not find a better agent, anywhere."
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Robyn

January 30, 2021

5  out of  5
rating by Robyn
"EXCELLENT CUSTOMER service!"
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Patricia Meyer

January 21, 2020

1  out of  5
rating by Patricia Meyer
"Way too pushy"
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Teresa Ledesma Novak

December 14, 2019

5  out of  5
rating by Teresa Ledesma Novak
"Unbelievable customer service. Nicole and her team have gone above and beyond for us."
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Selena Bulin

December 4, 2019

5  out of  5
rating by Selena Bulin
"I work with a lot of insurance agents and by far she is one of the most helpful, nicest, knowledgeable people I have worked with. I would recommend her for anyone looking for a dedicated insurance agent!"
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Michael Yates

September 27, 2019

1  out of  5
rating by Michael Yates
"State farm is just over priced on home owners."
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Bradley Cromer

January 15, 2019

5  out of  5
rating by Bradley Cromer
"Great people, they are there to help."